Talk to us
The 7 Legged Spider

The 7 Legged Spider


SHARE

Twitter Share Link Facebook Share Link Linkedin Share Link

The story of my favorite ever email… and a 7 legged spider.
It’s that time of the year when we attempt to finally clear the inbox and look at back all the emails we’ve were sent in 2013… from the business emails (internal and external), emails from friends and family and of course all the great (and not so great) marketing and service emails we get every day.
Well, I’m going to go back a little further and show you my favorite email EVER*… Courtesy of David Thorne from 27b/6, this is a story of one man, an overdue fine and a lovely little drawing. Enioy.

*Okay, it’s a series of emails, but you get the point. 


From: Jane Gilles
Date: Wednesday 8 Oct 2008 12.19pm
To: David Thorne
Subject: Overdue account
Dear David,
Our records indicate that your account is overdue by the amount of $233.95. If you have already made this payment please contact us within the next 7 days to confirm payment has been applied to your account and is no longer outstanding.
Yours sincerely, Jane Gilles


From: David Thorne
Date: Wednesday 8 Oct 2008 12.37pm
To: Jane Gilles
Subject: Re: Overdue account
Dear Jane,
I do not have any money so am sending you this drawing I did of a spider instead. I value the drawing at $233.95 so trust that this settles the matter.
Regards, David.


From: Jane Gilles
Date: Thursday 9 Oct 2008 10.07am
To: David Thorne
Subject: Overdue account
Dear David,
Thank you for contacting us. Unfortunately we are unable to accept drawings as payment and your account remains in arrears of $233.95. Please contact us within the next 7 days to confirm payment has been applied to your account and is no longer outstanding.
Yours sincerely, Jane Gilles


From: David Thorne
Date: Thursday 9 Oct 2008 10.32am
To: Jane Gilles
Subject: Re: Overdue account
Dear Jane,
Can I have my drawing of a spider back then please.
Regards, David.


From: Jane Gilles
Date: Thursday 9 Oct 2008 11.42am
To: David Thorne
Subject: Re: Re: Overdue account
Dear David,
You emailed the drawing to me. Do you want me to email it back to you?
Yours sincerely, Jane Gilles


From: David Thorne
Date: Thursday 9 Oct 2008 11.56am
To: Jane Gilles
Subject: Re: Re: Re: Overdue account
Dear Jane,
Yes please.
Regards, David.


From: Jane Gilles
Date: Thursday 9 Oct 2008 12.14pm
To: David Thorne
Subject: Re: Re: Re: Re: Overdue account
Attached <spider.gif>


From:  David Thorne
Date: Friday 10 Oct 2008 09.22am
To: Jane Gilles
Subject: Whose spider is that?
Dear Jane,
Are you sure this drawing of a spider is the one I sent you? This spider only has seven legs and I do not feel I would have made such an elementary mistake when I drew it.
Regards, David.


From: Jane Gilles
Date: Friday 10 Oct 2008 11.03am
To: David Thorne
Subject: Re: Whose spider is that?
Dear David,
Yes it is the same drawing. I copied and pasted it from the email you sent me on the 8th. David your account is still overdue by the amount of $233.95.
Please make this payment as soon as possible.
Yours sincerely, Jane Gilles


From: David Thorne
Date: Friday 10 Oct 2008 11.05am
To: Jane Gilles
Subject: Automated Out of Office Response
Thank you for contacting me.
I am currently away on leave, traveling through time and will be returning last week.
Regards, David.


From: David Thorne
Date: Friday 10 Oct 2008 11.08am
To: Jane Gilles
Subject: Re: Re: Whose spider is that?
Hello, I am back and have read through your emails and accept that despite missing a leg, that drawing of a spider may indeed be the one I sent you. I realise with hindsight that it is possible you rejected the drawing of a spider due to this obvious limb ommission but did not point it out in an effort to avoid hurting my feelings. As such, I am sending you a revised drawing with the correct number of legs as full payment for any amount outstanding. I trust this will bring the matter to a conclusion.
Regards, David.


From: Jane Gilles
Date: Monday 13 Oct 2008 2.51pm
To: David Thorne
Subject: Re: Re: Re: Whose spider is that?
Dear David,
As I have stated, we do not accept drawings in lei of money for accounts outstanding. We accept cheque, bank cheque, money order or cash. Please make a payment this week to avoid incurring any additional fees.
Yours sincerely, Jane Gilles


From: David Thorne
Date: Monday 13 Oct 2008 3.17pm
To: Jane Gilles
Subject: Re: Re: Re: Re: Whose spider is that?
I understand and will definitely make a payment this week if I remember. As you have not accepted my second drawing as payment, please return the drawing to me as soon as possible. It was silly of me to assume I could provide you with something of completely no value whatsoever, waste your time and then attach such a large amount to it.
Regards, David.


From: Jane Gilles
Date: Tuesday 14 Oct 2008 11.18am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Whose spider is that?
Attached <spider2.gif>


If you want a stencil of the 7 legged spider for your office or home then get in touch via the usual channels (cat not included).

7 Legged Spider Art
Cat real. Spider not.

NEW EBOOK

⬛️ 2023 Black Friday Ecommerce Strategy & Stats Report

This FREE ebook gives you the methods, solutions & trends for building a high-converting remarketing strategy for Black Friday

2023 Black Friday Ecommerce Strategy & Stats Report

Speak to an expert

Learn how to convert your online audience into revenue with our experts.


SaleCycle