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Good Customer Service in Customer Remarketing

How To Treat Your Customers…

Last weekend my husband needed to book a hotel for the night. We elected to book one of the DoubleTree by Hilton properties and we are certainly glad we did. Now...
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Head of Strategic Sales Nick Cordero asks why it is that he'll open one email and then delete 5 others! I have had an iPhone 4s for two years now. I resisted...
The Perfect Basket Abandonment Email

[Infographic] The Perfect Basket Abandonment Email

More Recent Infographic Available! There is a more recent version of this infographic, to access it simply click here! LATEST INFOGRAPHIC Head of Marketing Chris Sheen introduces a great infographic revealing the secrets to The...
Using Social Media for Customer Service

Thomas Cook v Thomas Cook

This made me smile. If your name just happens to be Michael Page, Paul Smith, Cath Kidston or John Lewis then you can probably sympathize with young Tom. Either way, it’s a...

Email Attraction

If you’re looking for your dream partner in recovering abandoned sales, increasing conversion rates & driving customer loyalty it can be a tricky choice....