What Is Browse Abandonment?

In this post, we look at browse abandonment, how it affects ecommerce sites, and what you can do about it.   When a visitor lands on your website, views product or category pages, but leaves without adding any items...

Six Examples of Abandoned Cart Emails and Conversion Messaging

In this post we take a look at some of the great work from our design team which are showcased in our 2019 Look Book. Peter Pan uses a range of features here....

The Importance of Customer Service for Loyalty and Retention

Why good customer service is one of the most effective customer retention strategies... Businesses tend to spend a large proportion of their budgets acquiring new customers, which means that the important job of...

The State of Ecommerce in the US: Stats and Trends

In this post, we’ll take a look at some of the key ecommerce stats and trends from the US. Total Ecommerce Sales This is probably the understatement of the year… ecommerce is enormous...

How Can Fashion Retailers Increase Average Order Values?

Recent research suggests that, while the UK's fashion ecommerce sites are doing well in terms of converting both mobile and desktop visitors, they lag behind in terms of average order values...

Eight Lessons Online Retailers Can Learn from Amazon

A new study released this week finds that 86% of shoppers use Amazon, while a majority begin their shopping on the site. We look at some of the ways other online retailers can learn...

How Online Retailers Can Use Consumer Reviews For Maximum Impact

Here, we look at how ecommerce sites can use customer reviews and UGC effectively on-site and beyond... Reviews are vital for ecommerce sites, to the extent that the vast majority of sites now...

No Deal Brexit Preparation: What Do Salecycle Intend to Do?

In this article, SaleCycle’s In-House Counsel and Data Protection Officer looks more closely at what will need to be done if the UK leaves the European Union on the 29th March...

A Beginner’s Guide to Live Trends for Ecommerce

Ecommerce sites can use live trends messages to drive conversions. Trends and data based around a specific product with useful information has the ability to gently push your consumers to make...

Why Do People Abandon Financial Applications Online?

A look at some of the issues around abandonment on financial sites, and how longer forms can be made easier for users. Abandonment can be an issue for financial services companies, as customers...